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“Gartner has published their most recent “Hype Cycle” report, this one covering emerging technologies. The report covers 44 technologies, and prognosticates when they will reach the “plateau of productivity”…that is, mainstream business use and acceptance. Corporate blogging and RSS are flagged as technologies that will take “less than two years” to reach the plateau, with wikis on their tail in the 2-5 year window.”
The Social Customer Manifesto:
Corporate Blogging, Wikis, RSS All On The Fast Track, Says Gartner
Sponzurz
