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So I know there are times when I [partly] jest about not knowing what I want to be when I grow up, but do I really - at my age - seem like I need a friggin canguro (babysitter / nanny)?
Yes, OK, maybe that’s a rhetorical question and one that’s best left unanswered.
Nevertheless, ever since I got my slower than molasses in January ADSL connection (after a 7 year wait, two years ago) it has seen fit to intermittently block everything in it’s path (no, my path) with a net nanny filter from, Canguro.net that comes, whether you want it or not, as part of the Telefonica package.
(Anyone familiar with Spain will, at the mere mention of the name Telefonica - sadly the only option I have in this area - have identified the root problem and, will know also that there is no means of getting help for it.)
Of course, I didn’t ask for it and I’ve had it deactivated from day one, but from time to time it just activates itself, that is, I will find it activated when it rudely gets between me and virtually every page on the internet. Well, the perfectly safe and innocent ones anyway. This week, it also blocked me from seeing Google Adsense ads, which not only returned errors and “holes” in other people’s pages, but didn’t help test my own sites that run them!
It doesn’t even say it’s on - still says it’s deactivated - when I check the settings in my ADSL account, so [obviously] this is a malfunction.
Can anyone work out how I turn it off finally and for good?













My router failed to survive a violent thunderstorm a couple of weeks ago, so I ordered a new one from Telefonica. It arrived within 3 days, but after it was installed, the dreaded Canguru also reared it’s ugly head. Now here’s the goood news! I rang 1004 and asked them to “baja” the Canguru service, as it had appeared even though I had never requested to be “protected” by this service. Within 6 hours Canguru had, as promised, disappeared, and everything is back to normal. When I rang 1004, I said the following - “Quiero solicitar la baja del servicio Canguru.net” - after checking the telephone number and name and identification of the subscriber, that was it! I hope that this will help anyone with problems over this intrusive service.